frequently asked questions

How are nicobella truffles different from traditional truffles?

The truffle ganache center (the deliciously silky inside) is traditionally made with heavy cream (some varieties also may contain butter) and sugar. Instead of cream we use coconut milk and coconut oil to give our truffles a silky, melt-in-your-mouth consistency. For each flavor we add whole food ingredients such as blueberries, green tea, and pumpkin (no flavorings or additives). In fact many of our truffles contain more of the whole food healthy ingredient than any other ingredient. When you bite into a walnut truffle you are getting more walnuts than chocolate-talk about an omega-3 fix! We add only a touch of organic raw agave nectar or organic brown rice syrup as a sweetener (but when you try them you'll see that they are more rich than they are sweet). Due to the amount of healthy whole food ingredients we use, the truffles are half the calories and half the sugar compared to traditional truffles.

Is your chocolate Fair Trade?

Yes! It’s very important to us to make sure that the farmers are treated well and that we know the source of our chocolate. We use Theo Chocolate for the truffles and Cacao Atlanta Chocolate for the munch and peanut butter squares. Both companies source their cacao from farmers they know and who are paid fairly.

What is the shelf life of the truffles and munch?

The shelf life of the truffles is four weeks if stored in a cool (60-65°F) dry (less than 50% humidity) place. The truffles can also be stored in the refrigerator for two months or freezer for six months if double wrapped in airtight freezer bags (Sorry, we know. We cringe at plastic bags as well but we have yet to find a better alternative to keep your chocolates from absorbing other aromas in the frig or freezer).

The shelf life of the munch is nine months and the peanut butter squares are three months. Both should also be stored in a cool (60-65°F) dry (less than 50% humidity) place. 

Is your chocolate gluten free?

Yes! All of our products are made with gluten free ingredients.  

Do your chocolates contain soy?

No! We do not use any soy ingredients and our chocolate is soy lecithin free.

Are all of your chocolates vegan?

Yes! We love animals, therefore do not use any animal ingredients. We donate 5% of our sales to our favorite animal organizations (Mercy for Animals, The Gentle Barn, Noah’s Ark of Locust Grove, GA and A Place To Bark). 

Are they safe for diabetics?

Since we use whole food ingredients such as pumpkin, sunflower butter and walnuts, many of our chocolates contain a good source of protein and fiber.  We also strive to use minimal sugar in the form of organic brown rice syrup, raw agave nectar or organic cane sugar. If you follow a carbohydrate counting meal plan the chocolates may be included as part of that plan. Always check with your dietitian or physician if you have questions.

Do they contain trans fats?

No, they are made with all natural ingredients that area trans fat free.  Naturally, there will be some saturated fat in the cocoa butter and coconut oil. Recent studies have shown that this saturated fat from plant-based foods does not have the same effect on cholesterol as saturated fat from animal products.

What is a 'functional food'?

It's any food that claims to have a health-promoting and/or disease-preventing property beyond the basic nutritional function of supplying nutrients.

Is chocolate considered 'functional'?

While the FDA has not yet made official claims, there is increasing evidence showing the potential benefits of chocolate on blood pressure, heart disease, stroke and Alzheimers. Chocolate contains polyphenols, powerful antioxidants that could fight the aging process. It also contains theobromine and phenylethylamine, the substances that contributes to the feeling of well-being. There is even evidence showing the potential benefit of chocolate enhancing skin from within! Some studies have shown cocoa butter to improve skin texture, thickness and hydration.

What are omega-3 fatty acids?

In 2004 the FDA provided a "qualified health claim" status to omega-3 fatty acids, stating that "supportive but not conclusive research shows that consumption of EPA and DHA [n−3] fatty acids may reduce the risk of coronary heart disease.” EPA and DHA are types of omega-3's that come from fish oil. Two of the richest sources of omega-3's (alpha-linolenic acid or ALA) in plant products are walnuts and flaxseeds. Studies have shown the following potential benefits from omega-3 fatty acids:
• increased circulation

• decreased cholesterol

• decreased triglycerides

• decreased blood pressure

• decreased heart attack risk

In addition to the above, there is also promising emerging evidence in omega-3’s potentially helping with:
• rheumatoid arthritis

• depression and anxiety
• learning and behavioral problems in children

• premature birth

• breast, prostate and colon cancers

If I am ordering your chocolate as a gift how will it arrive?

If you are sending the chocolates as a gift please specify this in the 'gift message' box by adding your message.  We will include a kraft card with your message, a little note about our products, our story and the organizations we support. We then wrap the gift in an adorable chocolate mesh organza bag. We will be sure not to include the receipt of payment!

How are the chocolates packaged when shipped?

We try to stay true to our values by using minimal packaging. We will wrap your box of truffles or munch bags in recyclable kraft paper to protect the packaging. Then we fill the box with either kraft paper or vegetable-based fillers that can be dissolved or used again.